Establish objectives: Understand the client's short-term and long-term business goals, as well as any specific pain points they are looking to address with IT solutions.
Assess existing infrastructure: Gather information on the client's current IT systems, hardware, software, and network setup to identify strengths, weaknesses, and opportunities for improvement.
Identify key stakeholders: Determine the key decision-makers and end-users within the client's organization, as their input will be critical to understanding the organization's IT needs and priorities.